Privacy Policy

Respecting your privacy is a top priority for us

We are WYNDHAM LITTLE BUDDIES TOY LIBRARY INC ABN 42 256 077 172 (WYNDHAM LITTLE BUDDIES TOY LIBRARY INC, we, or us), and this document is our privacy policy. We operate under the guidelines set forth by the Privacy Act 1988 (Cth) (the “Privacy Act”) and other relevant privacy legislation. Specifically, we are committed to upholding the Australian Privacy Principles, governing the collection, retention, utilisation, disclosure, security, and accessibility of your personal information.

Respecting your privacy is a top priority for us. We are committed to being transparent and keeping our members and supporters fully informed about how we collect, store, and, most importantly, utilise their data. 

At WYNDHAM LITTLE BUDDIES TOY LIBRARY INC, we are dedicated to safeguarding the privacy and confidentiality of your personal information. If you ever wish to learn more about our privacy policy, express concerns about your details, or share ideas on enhancing our practices, please feel free to reach out to us at admin@littlebuddiestoylibrary.com.au. 

This privacy policy outlines how we handle the personal information we collect. It covers all data collected by us and is designed for easy understanding. We regularly review and keep this policy publicly accessible on our websites.

How we collect your personal information

We gather Personal Information to facilitate the delivery of our services ('Services'). This information may be collected via our website www.littlebuddiestoylibrary ('Website'), during service provision through the Website, email, in person, verbally, or through other means.

We collect Personal Information:

  • From our members: during enquiry registration, appointment requests for Services, program or product purchases, or any interaction in the course of providing Services.

  • Through the Website: when receiving inquiries or other Website interactions.

  • Via email: when inquiries are submitted.

  • From third-party service providers: engaged for services or invoicing.

The type of Personal Information collected depends on your role (e.g., client or service provider) and interaction with us. It may include your full name, email, address, work history, personal goals, preferences, billing details, and other information disclosed during Service provision. Failure to provide requested information may impact our ability to deliver Services.

You accept this Privacy Policy when you access our Sites ​

By engaging with us and our services, registering on our Website, or providing information/documents, you willingly grant explicit and informed consent for us to collect, use, and disclose your Personal Information as outlined in this Privacy Policy.

How we use your personal information

We may use collected Personal Information to provide Services, operate the Website, send newsletters, respond to feedback, communicate with service providers, develop new Services, and enforce the Membership Agreement. If you're a third-party service provider, we use your information to accept offers, correspond regarding Services, and process invoices.

Unless you opt out, you consent to us using your Personal Information for direct Toy Library related marketing. We provide options to opt out of future direct marketing correspondence.

You agree to the disclosure of Personal Information to third parties for Service-related purposes and to third-party service providers. Disclosure to additional third parties requires your consent or if permitted/authorised by law. We ensure compliance with data protection laws. You can authorise us to stop processing your Personal Information at any time.

Security of your personal information

We are committed to safeguarding the Personal Information we collect and ensuring its accuracy, completeness, and currency. We take reasonable steps to prevent misuse, loss, interference, unauthorised access, and modification of this information during collection, use, or disclosure.

We implement monitoring procedures for data security and have established protocols for handling data breaches. In the event of a breach impacting the security of your Personal Information, we are dedicated to notifying you and relevant authorities as required.

To support our efforts, kindly ensure you provide accurate details. If you believe the information we possess is inaccurate, incomplete, outdated, or misleading, please inform us, and we will promptly take reasonable steps to rectify the information.

We follow responsible data management practices, including the destruction or permanent de-identification of information that is no longer necessary for its intended purpose. Your cooperation in keeping us informed is appreciated in maintaining the security and accuracy of your Personal Information.

Your Rights to Erasure

You have the right to request the deletion of your Personal Information, commonly known as the 'right to erasure.' This right extends to situations where your Personal Information is no longer necessary for the original purpose of collection or if you withdraw your consent with no alternative legal basis for processing your data.

If you wish to exercise your right to have your Personal Information erased and/or returned to you, please notify us admin@littlebuddiestoylibrary.com.au. We are committed to addressing such requests promptly and in accordance with applicable regulations. 

Use of Cookies 

We may utilise "cookies" – Unfortunately not the delicious kind, a technology that stores data on your computer or device through your browser's functionality. Many websites use cookies for valuable purposes, such as determining whether a user has visited the website previously.

While you have the option to modify your browser settings to prevent cookie use, it's important to note that this may impact the proper functioning of our Service and Website. Cookies store information that helps us identify you, facilitating efficient service operation and enabling us to analyse user patterns on our Website.

In the event of serving advertisements on our Website, third-party advertisers or ad servers may place or recognise unique cookies on your browser. It's crucial to understand that the use of cookies by these third parties is not governed by this Privacy Policy but is subject to their respective privacy policies.

Access to Personal Information and Complaints:

You have the right to request access to and receive a copy of any Personal Information we hold about you, subject to applicable legal exceptions. If you have concerns or complaints about the way we handle your Personal Information, please inform us so that we can address them.

Requests for access should be submitted via email to admin@littlebuddiestoylibrary.com.au. Upon identifying inaccuracies in our records or if you wish to modify your Personal Information, we will promptly make the necessary changes based on the additional information you provide. Your satisfaction and the accuracy of your information are of utmost importance to us.

Change in Ownership or Structure

In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation, or liquidation of our organisation, we reserve the right, at our sole discretion, to transfer, sell, or assign the Personal Information collected to one or more relevant third parties. This transfer is always subject to the terms outlined in this Privacy Policy. Your privacy remains a priority even in such circumstances, and we ensure that any third party adheres to the principles laid out in this policy.

Changes to this Privacy Policy

This Privacy Policy is an integral part of our Website Terms of Use and Client Agreement, representing the agreement between you and us, whether in your capacity as a client or a third-party service provider. We reserve the right to amend this Privacy Policy, wholly or partially, at our sole discretion.

Any revisions to this Privacy Policy become effective immediately upon posting on our website (www.littlebuddiestoylibrary.com.au). Depending on the nature of the changes, we may communicate them on the www.littlebuddiestoylibrary.com.au homepage or via email (if your email address has been supplied). Regardless, your continued use of the Website and/or our services following any modifications indicates your acceptance of these changes.

If you disagree with the terms of this Privacy Policy, as amended from time to time, wholly or partially, you are required to cease using the Website and promptly notify us before further receipt of our Services. Your understanding and compliance with these terms are appreciated.

If you have any questions please contact admin@littlebuddiestoylibrary.com.au

For further information on your privacy rights go to: www.privacy.gov.au